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Return to shopFAQ
Shopping Information
You can browse through our categories like Watch Straps, MagSafe Wallets, and AirTag Covers, or use the search bar at the top to quickly find what you’re looking for.
Yes! Just click the ❤️ icon next to any product to save it to your wishlist. You can view and manage your wishlist anytime from your account.
All products on our website show real-time availability. If an item is unavailable, it will be marked as “Sold Out”.
Yes, creating an account is required to place an order on Strapify. This helps you:
- Track your orders easily
- Manage your details and addresses
- Get faster support if needed
Creating an account takes only a few seconds during checkout.
Payment Information
We offer the following payment options:
- Cash on Delivery (COD) – Pay in cash at the time of delivery
- Online Payment – Pay securely using UPI, Debit/Credit Cards, Net Banking, or Wallets via Razorpay
Yes, your payment is 100% secure. All transactions are processed through Razorpay’s encrypted payment gateway, ensuring your data is fully protected.
Yes! Enter your coupon code at checkout, and the discount will be applied automatically if valid.
If your payment fails, no amount will be charged. You can try again using another method or contact our support team for assistance.
Order Returns
We currently do not offer returns or exchanges after delivery. All products are carefully checked before shipping to ensure quality and accuracy.
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with photos or videos. Our team will review and resolve the issue as quickly as possible.
In case of a valid issue (damaged or wrong product), Strapify will handle the resolution at no extra cost.
We do not offer returns or exchanges. However, in case of damaged or incorrect items, we will assist you with a suitable resolution.